Telling people to “assume good intent” focuses on intentions rather than effects, helps bad actors waste other people’s time, and creates more pointless arguments.
This isn’t sustainable. Many of us are stumbling through our work days, spacing meetings and missing deadlines. You might be thinking, “I can keep going for a few more months, until things get back to normal.” It’s time to accept it: “Normal” is not coming back. What would we do differently if we accepted thisContinue reading “Normal is not coming back”